Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
ITSBA Context
The ITS Business Administration Department (ITSBA) is a central pillar in the World Bank Group's IT, responsible for managing the business of ITS. ITSBA serves as a strategic catalyst, navigating IT transformation, endorsing agile and lean methodologies, and sculpting the IT workforce blueprint. It champions stringent governance, proactive risk management, and unwavering compliance with policies and standards, while also ensuring meticulous financial oversight of IT resources. ITSBA is the driving force behind organizational change and transformation efforts, instilling a culture of innovation and continuous learning. ITSBA is responsible for equipping the IT workforce with the necessary skills to address both present and future technological advancements and managing strategic sourcing and vendor management.
The department encompasses several key areas:
•Strategy and Advisory
•Governance and Business Management
•Financial Management
•Transformation Management and Enterprise Change Management
•Workforce Management, Learning, and Knowledge Management
•Sourcing and Vendor Management
•Communication Management, Partnerships, and Staff Engagement.
ITSPE Context
Within the ITS Vice Presidency, the ITSPE unit plays a vital role in ensuring that the ITS workforce is aligned with the WBG's strategic goals and priorities. ITSPE is responsible for four key areas: talent management, employee engagement, workforce management, and workplace management.
The Learning and career development Analyst will support the talent and learning team operations to deliver the unit goals in talent, learning and career development goals. The position will report to the Manager of ITSPE.
Roles and Responsibilities:
•Lead and Support Skills Refresh program planning, design and implementation with a focus on technical topics. The Skills Refresh Program is the anchor program for ITS staff development.
o Design and implement learning activities of all formats, following the ADDIE model, for the Skills Refresh Program, focusing primarily on technical topics.
o Lead Stakeholder Engagement with ITS subject matter experts (SMEs) and departmental Learning Connectors to ensure the relevance and quality of the learning content.
o Provide guidance and advice to ITS teams and staff on technical learning opportunities and resources.
o Manage vendors, procurement, and budget.
o Act as back-up learning admin as per needed. [add bullets]
•Manage Research and Advisory (R&A) Services Managing Research and Advisory services for Gartner, Forrester and IDC to ensure that ITS staff have access to resources, trusted insights, strategic advice, and tools to make informed decision on Business & Technology.
o Provide guidance and support to ITS users on accessing and using Research and Advisory services/resources from Gartner, Forrester and IDC.
o Act as a liaison and advisor between ITS users and the vendors and facilitate the contract renewal process.
o Recommend and develop new Research and Advisory products based on user feedback and needs.
o Monitor and evaluate the usage and effectiveness of the Research and Advisory services using various tools and tactics.
o Create and update Research and Advisory services profiles and communicate the latest research, webinars and events to relevant staff.
•Support ITSPE team leads on initiatives around ITS Career architecture, ITS Jobs and competency profiles, in close collaboration with WBG HR teams.
•Lead and support other upcoming projects/initiatives under the strategic areas of ITSPE: talent management, people engagement, workforce management, and workplace management.