•A master’s degree in a relevant field with at least 5 years of related experience, or a bachelor’s degree with a minimum of 7 years of relevant experience.
•Experience working and defining product strategy for transactional and business process automation applications.
•Experience working with Azure Boards or other relevant Agile planning tools.
•Experience with Agile scrum methodology.
•Experience defining KPIs, measuring client satisfaction, scrum velocity, and experience with analytics tools such as Adobe Analytics, and Azure AppInsights etc.
•Ability to convert product usage data into reports and creating analytics dashboards.
•Experience creating release notes and communicating product success stories.
•Ability to prepare professional quality documents and PowerPoints and strong presentation skills.
•Knowledge of Scaled Agile Framework (SAFe) methodology.
•Strong internal consulting skills and a track record of influencing stakeholders
•Proven skills in managing the full product life cycle of one or more products.
•Proven ability to collaborate with other team members across boundaries and contribute productively to the team's work and output, demonstrating respect for different points of view.
•Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.
•Able to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
•Able to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
Core Competencies:
•Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients’ most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying, and informing of risks, and delivering results for clients.
•Collaborate Within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.
•Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG’s values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same.
•Create, Apply and Share Knowledge: Actively contributes to and readily applies WBG’s body of knowledge for internal and/or external client solutions. Contributes to the department’s and WBG’s body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group.
•Make Smart Decisions: Leverages available data and makes timely decisions. Seeks and analyzes facts, data, and lessons from experience to support sound, logical decisions regarding own and others’ work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.
IT Business Competencies:
•Client Consultation and Guidance: Provides advice to clients and helps them anticipate and address both their current and future needs, considering underlying issues they may not be aware of.
•Design Thinking: Demonstrates a strong ability to apply design thinking principles to identify user needs, define problems, and develop innovative solutions, ensuring a user-centered approach throughout the product lifecycle.
•Learning Orientation: Stays abreast of new trends and developments in the industry and broader trends affecting WBG.
•Broad Business Thinking: Maintains a deep understanding of key business issues.
•Business Process Knowledge: Describes and documents critical cross-functional business process flows.
•Business Requirements Analysis: Reviews customer business requirements, recommending technological solutions that can be integrated and deployed in the environment.
•Project Management: Able to define staff and manage multiple projects as part of a program.
•Systems Thinking: Plans improvements that consider the critical, underlying and less apparent relationships between business, technology, and systems platforms.