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ET Consultant - Localization Engineer

Job #: req13624
Organization: World Bank
Sector: General Services
Grade: EC2
Term Duration: 1 year 0 months
Recruitment Type: Local Recruitment
Location: To Be Decided
Required Language(s): English
Preferred Language(s): One other major foreign language
Closing Date: 11/30/2021 (MM/DD/YYYY) at 11:59pm UTC

 

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group (WBG) provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.  Visit www.worldbank.org.

The Global Corporate Solutions Translation and Interpretation Unit (GCSTI) of the World Bank provides a wide range of language services to its internal clients. Its highly trained in-house language professionals are located at headquarters in Washington, DC, and in regional country offices around the world.

Duties and Accountabilities:

The Localization Engineer will lead systems development and systems maintenance supporting Translation, Interpretation, Localization, and Editing. Main duties include technology project management, hands-on systems development, systems administration, troubleshooting, installation, data population, developing new processes, reviewing and cleaning up translation data repositories, and handling the upload/download of translation memories in Computer Assisted Translation (CAT) tools and Machine Translation (MT) infrastructure. The Localization Engineer will oversee the implementation and lead the support of current and future CAT tools and develop best practices for day-to-day coordination tasks such as file preparation, word count calculations, translation memory maintenance, etc.

The Localization Engineer will: 

• Lead systems development projects, taking responsibility for implementation, maintenance, and update of existing and new Translation, Interpretation, Localization IT Systems.

• Lead process review, reengineering, and improvement efforts, including looking at current workflow tools and market trends.

• Develop and manage server maintenance, configuration of software tools, and software updates.

• Develop new web pages, macros, and automated processes to facilitate the work of translators, project managers, and clients.

• Lead development of business and financial reports: develop requirements, prepare technology governance documentation, liaise with the World Bank BI team and vendors.

• Oversee troubleshooting and maintenance of CAT tools, translation and other business management systems, and other software as needed.

• Oversee troubleshooting of issues in other systems and software tools used by other business unites as requested.

• Provide user training and user education in best practices for systems under her/his area of responsibility.

• Serve as liaison with ITS Application Support team, ITS Client Services team, Procurement, etc. during systems maintenance, acquisition, and implementation projects.

• Maintain an inventory of systems and software tools as well as licenses, expiration dates, etc.

• Maintain systems vendor relationships, provide feedback to systems vendor, coordinate maintenance agreements, licensing, and implementations.

• Coordinate implementation of new tools for file archiving, translation memory management, etc.

• Create macros to automate the text extraction from different file formats (MS Word, Excel, PowerPoint, PDF, HTML, XML, INDD files).

The Business Systems Officer will work directly with the Senior Program Manager, Project Managers in the Customer Service Group and will also interact with Project Coordinators, as well as language teams as needed.

Selection Criteria

• Undergraduate degree in Computational Linguistics, Computer Science, or other relevant degree or training. At least 10 years of relevant experience and certificates may also be counted towards a degree.

• Minimum 5 years’ experience consistently working in localizations and publications industry in a technology role which involved enterprise implementation of localization systems.

• Excellent knowledge of and proven experience with CAT tools such as SDL Trados/Groupshare, Multitrans, MemoQ, or similar.

• Experience deploying and administering Machine Translation and Terminology tools desirable.

• Excellent knowledge of and proven experience with implementations at enterprise level, including information security reviews and clearances, technology governance documentation, and change management.

• Hands-on experience with developing macros and automated processes for language and localization industry.

• Initiative in finding and using technology solutions for day-to-day challenges.

• Effective and proven skills in organizing, prioritizing, scheduling, planning, and coordinating.

• Ability to think outside the box and effective problem solving skills.

• Ability to convey information with precision and accuracy.

• Ability to deal sensitively in multi-cultural environments and build effective working relationships.

• Proficiency in the use of basic software packages, e.g., MS Office, Windows, internet technologies, etc.

• Knowledge of a major foreign language essential.

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories. 

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.