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Operations Officer

Job #: req12514
Organization: World Bank
Sector: Operations
Grade: GF
Term Duration: 2 years 0 months
Recruitment Type: International Recruitment
Location: Washington, DC,United States
Required Language(s): English
Preferred Language(s): French
Closing Date: 7/29/2021 (MM/DD/YYYY) at 11:59pm UTC


Are you a passionate advocate for education? Do you want to make a difference in the lives of children in the world’s poorest countries? The Global Partnership for Education Secretariat (GPE) would like to hear from you.

Who we are

GPE is a shared commitment to ending the world’s learning crisis. It is the only global partnership and fund dedicated entirely to helping children in lower-income countries get a quality education, so they can unlock their potential and contribute to building a better world. With nearly 20 years’ experience helping partner countries to get more girls and boys in school and learning, we convene teachers, civil society, donors, United Nations agencies, development banks, businesses and philanthropists behind partner country leadership to finance and support solutions so that no child is left behind.

What we do

GPE convenes partners and mobilizes funds to help governments in 76 lower-income countries build and finance strong and sustainable education systems that deliver quality learning to more girls and boys, especially those who are marginalized by poverty, gender, disability, or displacement. GPE focuses on driving transformation at scale to get the most vulnerable girls and boys in school, improve teaching and learning, and build resilient education systems capable of withstanding shocks and adapting to new challenges. GPE’s approach achieves lasting impact by convening partners behind country leadership. We support government efforts to advance teaching and learning for the 21st century, mobilize more and better financing, and scale up proven solutions for the world’s poorest and hardest-to-reach girls and boys.

GPE recently approved a new strategy and operating model, GPE 2025, which is grounded in a “system transformation” approach and seeks to support and sustain education reforms with the potential for impact at scale. Within this framework, it was agreed to work with developing country partners to catalyze progress in four system transformation enabling factors:  Equity, efficiency, and the volume of domestic financing of education; Gender responsive sector planning, policy, and monitoring; Use of data and evidence; and Sector coordination.

Raise Your Hand

GPE is currently calling on world leaders to “Raise Your Hand” and pledge at least US$5 billion to help GPE transform education in up to 87 countries, which are home to more than 1 billion children. Over the next five years, this funding will help ensure that 175 million children can learn and enroll 88 million more children in school. In the longer term, this investment could add $164 billion to economies in the developing world, lift 18 million people out of poverty, and protect two million girls from early marriage.


With over 100 staff, the GPE secretariat is hosted by the World Bank and has headquarters in Washington D.C and Paris plus an office in Brussels. The selected candidate may be based in the Washington, DC or the Paris, France office. This is an international recruitment subject to compensation on the local pay scale for the selected duty station, and global mobility benefits may apply as per World Bank Group policy.

Job description

We are seeking an Operations Officer to be part of the Quality Assurance sub-team (QA) of the Finance and Grant Operations Team (FGO). FGO focuses on fiduciary matters, grant processing, monitoring and administration, risk, innovative financing, and trustee finance. The QA sub-team is the hub for the GPE Secretariat’s quality assurance function related to key GPE processes and grants, including the new System Transformation Grant and Girls Education Accelerator. Secretariat quality assurance facilitates country progress towards successful grant applications in support of education systems transformation. It also facilitates the Board’s review and decisions related to grants and the new Partnership Compacts. The QA team coordinates the Secretariat quality assurance function and works with other teams to assess quality, provide feedback, support grant processing and portfolio planning, and maintain the suite of QA tools and assessment methodologies. 

Duties and Accountabilities

The Operations Officer will be tasked with the following specific responsibilities under the overall guidance of the Quality Assurance Team Lead:

• S/he will regularly update, plan, and monitor the pipeline as it relates to quality assurance. 
• S/he will organize and coordinate internal management review meetings at various stages of quality assurance.
• S/he will draft management review meeting memorandums, capturing meeting proceedings and key management decisions for each review meeting. 
• S/he will also contribute to quality assurance review tasks including (but not limited to): assessment of countries’ education sector plans, review of program documents against assessment methodologies, review of independent appraisal reports, conduct check of the completeness of packages submitted for GPE’s Independent Technical Advisory Panel, etc. 
• S/he will be responsible for managing, monitoring, and archiving of QA data and documents.
• S/he will maintain the quality assurance suite of standard operating procedures, templates, planning tools and methodologies and contribute to their improvement. 
• S/he will contribute to the compilation and assessment of QA data/QA analytics for reporting and input into Secretariat analytical work (Results Report, Portfolio Review, etc.)
• S/he will also support coordination of and participate in knowledge exchanges/learning events.
• S/he will liaise and work with other Secretariat teams and sub-teams as needed. 

Additionally, it is expected that (s)he will:

• Represent QA in certain Secretariat meetings and tasks.
• Prepare materials for presentations and follow up actions.
• Contribute content to the GPE website.
• Contribute to other tasks as needed.

The Operations Officer is accountable for performing the responsibilities, modeling the behaviors, and maintaining the technical competencies (listed below) in his or her capacity as a member of the FGO/QA Team. Accountability means being answerable for managing quality, risks, results, institutional initiatives, and compliance with GPE policies and procedures.

Selection Criteria

• Master’s degree in education, economics, international development or other relevant field; 
• At least five years of experience in international development, education sector management, or similar, with direct experience in portfolio management, knowledge management, or quality assurance in a similar institutional environment;
• Ability to process, organize and monitor large volumes of information and respond to demands for varying levels/types of data and information;
• Strong research, writing, and editing skills; 
• High degree of initiative, flexibility and ability to work independently with a good track record of being a team player;
• Ability to work under pressure with high attention to detail; 
• Effective interpersonal and communication skills with the capacity to interact in a multi-cultural environment;
• Ability to communicate clearly and accurately (both verbally and in writing); 
• Experience working in a developing country is a plus;
• Proficiency in English, meaning the ability to work (converse, read and write) in the language. French an advantage.


• Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner. Shares knowledge from across and outside GPE to strengthen internal and/or external partner solutions. 
• Lead and Innovate - Develops innovative solutions with others.
• Collaborates Within Teams and Across Boundaries - Initiates collaboration across boundaries and broadly across GPE bringing differing ideas to the forefront.
• Adaptability - responds to changing circumstances by being innovative and altering behavior to better fit different situations; consistently exhibits optimism and energy; learns new skills, performs work in different ways; successfully works with new colleagues; professionally deals with personal discomfort in a changing work environment; willing to be flexible; remains calm in stressful situations. 
• Technological Savvy - Understanding and utilizing of technology to improve work processes

Staff appointments include, but are not limited to, medical benefits, including dental and vision, Staff Retirement Plan, financial assistance program, life & disability insurance, comprehensive leave policy (minimum 26 days/annum) and parental leave policy (50-100 days).

Poverty has no borders. Neither does excellence. This is why we continually search for qualified individuals with a diverse set of backgrounds from around the globe. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, creed, race, color, ethnicity, sexual orientation or disability.

Individuals with disabilities may be provided reasonable accommodations to perform essential functions of the role and support in receiving other workplace accommodations. Please contact the DAF-Disability Accommodation Fund at for further information and support.